Privacy policy
Last updated 8 November 2026
Draft. This page is being reviewed by our lawyers and may change before LoftRay launches. Questions in the meantime: connect@loftray.com.
The demo form collects your contact details so we can arrange and follow up on your demo; we keep them no longer than we need, never sell them, and delete them when you ask. Google Analytics counts visits with a first-party cookie so we can see which pages help. The site uses no advertising cookies.
Who we are
This website, loftray.com, is run by QThrust Software Solutions Private Limited ("LoftRay", "we"). For the personal data described here we are the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 (the DPDP Act).
This page covers the website only. When a builder uses the LoftRay product, the builder decides how its buyers' and staff's data is used; that is covered by the builder's own privacy notice and by our agreement with the builder. Our DPDP page explains both sides.
What we collect
| Data | When | Why |
|---|---|---|
| Name, company, city, number of projects, your role (optional), mobile number or email, and anything you write in the message | When you send the demo form | To arrange your demo and follow up on it |
| Which version of the consent wording you agreed to, and the page you sent the form from | When you send the demo form | To show what you agreed to |
| A one-way, salted code made from your network address (the address itself is not stored) | When you send the demo form | To stop automated spam by limiting repeated requests |
| Technical request data such as network address and browser type, handled by our hosting provider | When you visit any page | To deliver the site and protect it from attacks |
| Usage data from Google Analytics: pages viewed, how you arrived (search, link or ad), scrolls and outbound clicks, approximate location (city), device and browser type, and a random identifier kept in a first-party cookie named “_ga” | When you visit any page | To count visits and see which pages help builders, so we can improve the site |
We do not use advertising cookies. Google Analytics is set up without Google signals and without ad personalisation, it does not store your full network address, and we do not send it your name, email, mobile number or anything you type into the demo form. The free calculators run in your browser: what you type into them is not sent to us or to Google.
To stop Google Analytics, block cookies for loftray.com in your browser or use Google'sopt-out add-on. The site works the same without it.
Consent
We process demo-form data on the basis of your consent, which you give by ticking the box on the form. Analytics data is pseudonymous usage data that helps us run and improve this website; you can switch it off at any time as described above. You can withdraw consent at any time by writing to privacy@loftray.com; we then stop contacting you and delete your data, unless a law requires us to keep part of it.
How long we keep it
Demo requests are kept for up to 24 months after our last contact with you, then deleted. If you become a customer, the data moves into our customer records and the customer agreement applies. Google Analytics keeps usage data for 14 months, then deletes it.
Who processes it for us
The website and the demo-request store run on our own server at Oracle Cloud Infrastructure, which hosts it for us. Google processes analytics data on our behalf under the Google Ads Data Processing Terms, and may process it outside India. Cloudflare answers DNS lookups for loftray.com and forwards email sent to our loftray.com addresses. We may use an email or chat service to alert our sales team about a new request. We do not sell or rent personal data, and we do not share it with advertisers.
Your rights
Under the DPDP Act you can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update it;
- erase it;
- nominate someone to use these rights for you if you die or cannot act.
Write to privacy@loftray.com from the email or mobile number you gave us. We reply within 30 days. If you are not satisfied, contact our grievance officer at grievance@loftray.com. You may also complain to the Data Protection Board of India.
Security
Requests travel over encrypted connections (HTTPS), and access to stored demo requests is limited to the people who arrange demos.
Changes
If we change this policy we will update the date at the top of this page. We will tell people who have sent us the form about significant changes.